Detailed description of goods and/or services
Insingizi Lodge is a business in the hospitality industry.
Delivery policy
Subject to availability and receipt of payment, requests will be processed within . . . . days ans delivery confirmed by way of . . . . . . (for e.g booking number / booking voucher etc). Must mention the use of courier and/or postal services and associated costs, if applicable.
Return and Refunds policy
The provision of goods and services by Insingizi Lodge is subject to availability. In cases of unavailability, Insingizi Lodge will refund the client in full within 30 days. Cancellation of orders by the client will attract a . . . % administration fee. (If appropriate – provide details of your policy regarding damaged goods). Also mention guarantees, warranties, etc.
Customer privacy policy
Insingizi Lodge shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to
Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569
Payment options accepted
Payment may be made via Visa and MasterCard credit cards or by bank transfer into the Insingizi Lodge bank account, the details of which will be provided on request.
Credit card acquiring and security
Credit card transactions will be acquired for Insingizi Lodge via PayGate (Pty) Ltd who are the approved payment gateway. PayGate is a licensed System Operator with the Payments Association of South
Africa (PASA). PayGate is fully PCI compliant and uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to
www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details
Customer details will be stored by Insingizi Lodge separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).
Responsibility
Insingizi Lodge takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Take the bait on iNsingizi’s four well-stocked dams
Fishing at any of our 4 dams is booked for iNsingizi guests only.
We do not provide or rent fishing equipment, so please bring your own rod and bait.
We have 17 recorded animal species at iNsingizi Lodge & Spa
Set in 350 hectares of unspoilt African bushveld, 831m above sea level, iNsingizi Lodge & Spa boasts a rich biodiversity within a compact area, enabling guests to view diverse game and birdlife at close quarters.
Up to 17 recorded animal species call iNsingizi home, amid varied topography and ecosystems/vegetation zones, ranging from cliff escarpments and flat plains to deep krantzes and ravines; and grasslands and scrub through to dense bush and woody glens.
| Apalis Bar-throated apalis Yellow-breasted apalis | Barbet Black-collared barbet Red-fronted Tinkerbird Crested barbet | Batis Cape batis Chin spot batis | Bee-Eaters Little bee-eater |
| Bishop Southern red bishop | Boubou Southern boubou | Bulbul Dark-capped bulbul Sombre greenbul Terrestrial brownbul Yellow-Bellied greenbul | Bunting Golden-Breasted bunting |
| Bush Shrike Grey-Headed bush shrike Orange-breasted bush shrike | Buzzard Forest buzzard Jackal buzzard Steppe buzzard | Camaroptera Green-backed camaroptera | Canary Brimstone canary Cape canary Forest canary Streaky-headed canary Yellow-fronted canary |
| Cape White-Eye | Chats African stone chat Mocking Cliff chat | Cisticola Levaillants cisticola Neddicky Rattling cisticola Zitting cisticola | Cormorants African darter Reed cormorant White breasted cormorant |
| Coucal Burchell’s coucal | Cranes Grey-crowned (crested) crane | Cuckoo Black cuckoo Common cuckoo Diederik cuckoo Jacobin cuckoo Klaas’s cuckoo Red-chested cuckoo | Cuckooshrike Black cuckooshrike Grey cuckooshrike |
| Doves Laughing dove Lemon dove Namaqua dove Red-eyed dove Tambourine dove | Dove & Pigeon Ring-necked dove Emerald-spotted wood dove | Drongo Fork-tailed drongo | Duck & Geese African black duck White-faced whistling duck White-backed duck Yellow-billed duck Egyptian goose Spur-winged goose |
| Eagles African crowned eagle African fish eagle Long-crested eagle Martial eagle | Eastern Nicator | Egret Western Cattle egret Great egret Little egret | Falcon Lanner falcon Peregrine falcon |
| Firefinch African firefinch Red-billed firefinch | Flufftail Buff-Spotted flufftail Red-chested Flufftail | Flycatchers African dusky-flycatcher African paradise-flycatcher Ashy flycatcher Blue-mantled crested-flycatcher Southern black-flycatcher | Francolin & Spurfowl Coqui francolin Natal spurfowl Shelley’s francolin Swainson’s spurfowl Red-necked Spurfowl |
| Grebe Little grebe | Guineafowl Helmeted guineafowl | Harrier African marsh-harrier | Hawks African goshawk African Harrier-hawk Black sparrowhawk Little sparrowhawk |
| Heron Black-headed heron Striated heron Grey heron Purple heron Hamerkop | Hoopoe African hoopoe Common scimitar bill Green wood-hoopoe | Hornbill Crowned hornbill Southern ground-hornbill | Indigobird Dusky indigobird Village indigobird |
| Kestrels Rock kestrel | Kingfisher African pygmy-kingfisher Brown-hooded kingfisher Giant kingfisher Malachite kingfisher Pied kingfisher | Kites Black-winged kite Yellow-billed kite | Lapwing African wattled lapwing Blacksmith lapwing Crowned lapwing Black-winged lapwing |
| Longclaw Yellow-throated longclaw | Mannikin Bronze mannikin Red-Backed mannikin | Martin Brown-throated martin Sand martin Rock Martin | Mousebird Red-Faced mousebird Speckled mousebird |
| Narina Trogon | Nightjar Fiery-necked nightjar | Oriole Black-headed oriole | Ostrich Common ostrich |
| Owl Cape eagle-owl Spotted eagle owl | Pigeon African-green pigeon African-olive pigeon Speckled pigeon | Pipit African pipit Striped pipit Plain-backed pipit | Plover Three-banded plover |
| Prinia Tawny-flanked Prinia | Puffback Black-Backed puffback | Quail Common quail Kurrichane button quail | Robin Chats Cape robin chat Red-capped robin chat White-browed scrub robin |
| Roller European roller | Sparrow Cape sparrow House sparrow Southern grey-headed sparrow Yellow-throated Bush sparrow | Spotted Thick-Knee (Dikkop | Starling Black-Bellied starling Cape starling Common myna (Indian myna) Red-winged starling Violet-backed starling Wattled starling |
| Stork African openbill African spoonbill White stork Woolly-necked stork | Sunbirds Amethyst sunbird Collared sunbird Greater doubled collared sunbird Malachite sunbird Olive sunbird Scarlet-chest sunbird Southern doubled collared sunbird White-Bellied sunbird | Swallow Barn swallow Lesser-striped swallow White-throated swallow Wire-tailed swallow | Swift African-palm swift Common swift Little swift |
| Thrush Cape rock thrush Kurrichane thrush Olive thrush | Tit South black tit | Tshagra Black-crowned Tchagra | Turaco Knysna turaco Purple-crested turaco |
| Wagtail African pied wagtail Cape wagtail | Warbler African Yellow warbler Little rush-warbler Willow warbler Cape Grassbird Yellow-throated woodland warbler Barratt's warbler | Water Birds African jacana African purple swamphen Black crake Common moorhen Red-Knobbed coot | Waxbill Blue waxbill Common waxbill Grey waxbill Swee waxbill |
| Weavers Cape weaver Dark-backed weaver Spectacled weaver Thick-billed weaver Eastern Golden weaver | Widowbird Red-collared widowbird White-winged widowbird Pintailed whydah Fan-tailed widowbird | Woodpeckers Cardinal woodpecker Golden-tailed woodpecker Olive woodpecker Red-throated wryneck |
| Option A R320 pp Welcome drink on arrival 2 course braai (Minimum 6 guests) | Option B R450 pp Welcome drink on arrival with canapes 3 course meal (Minimum 6 guests) | Option C R780 pp Welcome drink on arrival 45 min massage Charcuterie board 2 course meal (minimum 4 guests) |
| Breakfast Amandla Breakfast R130pp | Lunch Picnic Lunch (custom make your picnic) R500 per couple Light Lunch (2 course) R125.00pp Pub Grub (2 course) R200.00pp | Dinner Uhambo Dinner (3 Course) R270pp |
| OPTION A | OPTION B | OPTION C | OPTION D | OPTION E | |
|---|---|---|---|---|---|
| Bridal Couple Only | Bridal Couple & 2 guests | Bridal Couple & 6 Guests | Bridal Couple & 14 guests | Bridal Couple & 18 guests | |
| 1 bottle JC Le Roux | 1 bottle JC Le Roux | 3 bottles JC Le Roux | 5 bottles JC Le Roux | 7 bottles JC Le Roux | |
| Midweek | R3500 | R4500 | R6000 | R9000 | R12000 |
| Weekend / Public Holiday | R4500 | R5500 | R7000 | R10 000 | R13000 |
 | Rates Bed & Breakfast: R1000 per person Dinner Bed & Breakfast: R1300 per person Fullboard: R1500 per person ** Plus R200 surcharge for single person occupancy | Amenities Bathroom Amenities Shower only Single Vanity Ceiling Fan Heater Hair Dryer Coffee/Tea Station Veranda Electric Blankets 2 x Single & 1 x King or 4 x Single |
 | Rates Bed & Breakfast: R1000 per person Dinner Bed & Breakfast: R1300 per person Fullboard: R1500 per person ** Plus R200 surcharge for single person occupancy | Amenities Bathroom Amenities Double Shower only Single Vanity Ceiling Fan Heater Hair Dryer Coffee/Tea Station Veranda Electric Blankets 1 x King or 2 x Single |
| Rates Bed & Breakfast: R1250 per person Dinner Bed & Breakfast: R1500 per person Fullboard: R1700 per person ** Plus R200 surcharge for single person occupancy | Amenities Bathroom Amenities Double Shower Bath Outdoor Shower Double Vanity Air-conditioner/Heater Unit Hair Dryer Coffee/Tea Station Veranda Electric Blankets 1 x King or 2 x Single |
 | Rates Bed & Breakfast: R1250 per person Dinner Bed & Breakfast: R1500 per person Fullboard: R1700 per person ** Plus R200 surcharge for single person occupancy | Amenities Bathroom Amenities Double Shower Bath Outdoor Shower Double Vanity Air-conditioner/Heater Unit Hair Dryer Coffee/Tea Station Veranda Electric Blankets 1 x King or 2 x Single |
 | Rates 1-8 pax: R425 per person 9-16 pax: R400 per person |
 | Rates Bed & Breakfast: R1000 per person Dinner Bed & Breakfast: R1300 per person Fullboard: R1500 per person ** Plus R200 surcharge for single person occupancy | Amenities Bathroom amenities Ceiling fan Coffee/Tea maker Hairdryer Balcony Shower only Electric blankets 2 x Single & 1 x King or 4 x Single |
Let us add a little joy and happiness to your day. Whether you joining us for the day or trying to keep yourself busy while the family are on the trails, these options are for you:
R1300 per person
Enjoy a 90 minute of pampering and a 2 course lunch.
Ubuntu Facials
Detox your skin to restore its natural balance , using fruit enzymes and sugar cane extract to speed up healing.
Replenish dull, tired and dehydrated skin with this nutrient rich facial. Using Marula oil full of antioxidants and omega to regenerate the skin.
Ngyibonga Massages
Body
Healing hands massage the whole body for an overall stress relief.
A Massage designed to relieve all these tension areas.
Options ... add Hot river stones to the above massage treatments
A full body scrub to detox and refresh tired skin.
Hands & Feet
A soak , scrub and heavenly massage.
A scrub and massage to nourish and relax dry hardworking hands.
Aromatherapy Body Cocoon 90min
Choose from Soothing, Energizing or Calming aromatherapy blends to use to perform this full body salt and sugar scrub, body cocoon and aromatherapy oils rub.
iNsingizi Signature Treatment 90min
An all in one experience to hi-light all that is natural and healing at iNsingizi.
Foot and back scrub, nourish and massage, hot stones, as well as a mini facial.
Let us add a little joy and happiness to your day. Whether you joining us for the day or trying to keep yourself busy while the family are on the trails, these options are for you.
R770 per person
Enjoy a 45 minute massage and a 2 course lunch.
Ubuntu Facials
Detox your skin to restore its natural balance , using fruit enzymes and sugar cane extract to speed up healing.
Replenish dull, tired and dehydrated skin with this nutrient rich facial. Using Marula oil full of antioxidants and omega to regenerate the skin.
Ngyibonga Massages
Body
Healing hands massage the whole body for an overall stress relief.
A Massage designed to relieve all these tension areas.
Options ... add Hot river stones to the above massage treatments
A full body scrub to detox and refresh tired skin.
Hands & Feet
A soak , scrub and heavenly massage.
A scrub and massage to nourish and relax dry hardworking hands.
Using products formulated specifically to treat Moms to be & keep baby safe.
Enjoy the relief for your tired legs as well as the back, neck & scalp massage in our comfortable massage chairs to keep you & baby comfy at all times. This includes a light lunch, 90 minutes of pampering as well as limited beverages.
R1000.00
Power, pause and reset…This quick fix spa package will leave you feeling empowered & rejuvenated.
With our one of a kind iNsingizi Signature treatment which includes attention to back, feet and face, as well as our
Hand & Arm treatment. Your whole body will feel new. This includes a light lunch, 135 minutes of pampering as
well as limited beverages
R2000
Journey through our spa with a full days' worth of pampering and spoils.
The package begins with a light breakfast as your choose the aroma spa journey for your needs. Fulfill the senses with
our Body Cocoons, Lulu & Marula facial and much more… This includes a light breakfast & lunch, 270 minutes of
pampering as well as limited beverages.
R3000
Journey to our home for a night away from the hustle & bustle to fully appreciate the full day spa journey with hours
worth of pampering. Start your day with a health breakfast followed by 270 minutes of pampering, delicious lunch, limited beverages, 3 course dinner, restful nights sleep and of course top it off with a full English Breakfast before departure.
R4300
iNsingizi Signature Treatment 90min
Enjoy a relaxed lunch followed by 135 minutes of pampering, limited beverages and finish off with a 3 course dinner, restful nights sleep and a delicious breakfast before departure.
R3300
Enjoy the evening twilight with this spa package. Begin your evening with 90 minutes of pampering, limited beverages, a 3 course dinner before retiring to your room to finish off with a 45 minute treatment, restful nights sleep and a delicious breakfast before departure.
R3000
To make things simpler we have a couple of options for you to choose from.
The prices below also include tea, coffee and a glass of bubbly/orange juice on arrival.
Choose 8 from the list at R140pp
Choose 6 from the list at R110pp
Choose 4 from the list at R80pp
Minimum of 6 people, Booking essential.