Let’s face it – your first time at a spa can feel a bit like walking into a secret society. Everyone seems to know the rules: the fluffy robe shuffle, the whisper-voiced conversations, the cucumber water.

But what about you?
You’re just trying to figure out whether to go commando under that robe.

Here’s your lighthearted guide to spa etiquette at iNsingizi – because stressing about how to relax kind of defeats the point.

1. Should I wear underwear?

Let’s dive straight into the awkward stuff. And the answer is: yes please – we do encourage keeping your panties or briefs on under your gown. Our therapists are absolute professionals and will keep you modestly draped at all times, so you’ll always feel secure.

We do recommend leaving your bra behind, though, so you can fully enjoy your back massage without any straps sneaking in to spoil the fun.

At the end of the day, we want you to feel comfortable and relaxed – but hey, we also want our staff to feel comfortable too.

2. What time should I arrive?

We recommend arriving 15–20 minutes before your treatment. You’ll have time to choose your spa journey, enjoy a cup of tea, breathe in the fresh iNsingizi air… and maybe snap a few selfies in our beautiful surroundings.

If you’re running late, we’ll still do our best to give you the full experience – but we might need to shorten your treatment slightly so we don’t delay the next guest.

Rather come early, take it slow, and start relaxing before your treatment even begins.

3. What if I snore during my massage?

Bless your relaxed little soul – that’s a compliment to our therapists.
Whether you nod off for a few minutes or drift into a full nap, we won’t judge. That’s exactly what we’re aiming for: a level of calm where your brain forgets about the to-do list (and what to cook for supper).

4. Should I shave my legs before a treatment?

Nope. This is a spa, not a beauty pageant. Come as you are.

We’re here to soothe your muscles, not judge your grooming routine. Whether you shaved this morning or can’t remember the last time, it truly doesn’t matter to us – we promise.

5. Can I ask for a softer (or stronger) massage?

Absolutely. In fact, we encourage it!
Our therapists are gifted – but not psychic. If the pressure feels too deep (or not deep enough), let us know at any point during your massage.

This is your time to relax, and your comfort is our top priority.

6. Should I tip the therapist?

Gratuities are never expected, but always appreciated. If your therapist turned you into a puddle of bliss, feel free to show some love. But honestly? The best thank-you is a glowing iNsingizi review, a happy return, and maybe bringing your bestie next time.

Ready to relax like you mean it?

Whether it’s your first-ever spa day or you’re a regular who knows the joy of a good massage, iNsingizi is here to help you unwind, recharge, and feel completely at ease.

Book your escape to iNsingizi today … your moment of calm is waiting.