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GIFT VOUCHER POLICY

  • Gift vouchers are only exchangeable for stays/treatments/products and may not be redeemed for cash.
  • Gift vouchers are valid for three years from date of issue.
  • Prices are inclusive of VAT and are subject to change.
  • No cash change will be given.
  • Please safeguard your gift voucher as it cannot be replaced or any value thereon redeemed if lost or stolen.
  • In order to redeem the voucher it must be brought in.
  • Gift vouchers purchased are non refundable.
  • Gift vouchers shall be deemed to be redeemed at the time that confirmation of the booking is received.
  • Once redeemed, if the booking is cancelled, Insingizi reserves the right to charge a cancellation penalty.